FAQs

To clean your bag, we highly recommend wiping the surface clean with a damp cloth (ideally a microfiber cloth, but a small towel or washcloth will usually work) using warm water. Mild non-bleach liquid detergent or soap combined with warm water can also be used to wipe the surface.

NOTE: Never use paper towels, tissues, napkins, or diaper wipes to clean your bag — the fibers will break apart across the fabric. 

For stains, we recommend spot treating each stain individually, as soon as possible for the most success. Ideally use a microfiber cloth for spot stain removal, though a small towel or washcloth will usually work well. We recommend trying ONE of the below methods:

A. Applying a very damp cloth with warm water will often do the trick!

B. Applying a fabric stain remover, though we cannot vouch for all of them, works on most stains. We have personally had a lot of success with SHOUT Wipes (portable stain removal towelettes), especially when removing stains on the Sea Glass Green bags caused after extensive use. 

C. Combining a small bowl of warm water and with a few drops of dish soap (e.g. Sunlight or Dawn) is another good option for most stains. Simply dip a cloth or clean toothbrush into the solution and then gently scrub the stain. 

You can machine wash your bag in cold water on gentle cycle, with non-bleach detergent — though we do not recommend doing this frequently due to the potential impact on the leather trim (e.g. only after a major spill). Before machine washing, make sure to REMOVE the two internal velcroed-in shelves so they do not become misshapen from the tumbling motion in the washing machine (but feel free include them in the machine outside of the bag). Open all zippers. Wash the bag on its own, not with a full load of clothes. Lay flat or hang to air dry. The lunch box can also be thrown in the laundry, unzipped -- please also lay flat to dry. Lastly, do not put other objects (clothing, towels, etc.) when running this cycle. 

1. Never use paper towels, tissues, napkins, or diaper wipes to clean your bag — the fibers will break apart across the fabric. 
2. For any bags with leather trim (especially if the leather is NOT black), there is risk of water or soap permanently changing the coloration and texture of the leather as is the nature with most real leathers. 
3. We have not tested all soaps or detergents, but have tested the major brands; if you are unsure of your soap/detergent, try it on a small section of the bag before applying it to the entire thing. 
4. Always lay flat or hang to air dry. Never tumble dry.
5. You can hand wash your bag using a mild non-bleach detergent and cold water — though we do not recommend doing this frequently due to the potential impact on the leather trim (e.g. only after a major spill). Always lay flat or hang to air dry.